Cloud Provider Hub Overview

What is Cloud Provider Hub?

Customers are increasingly turning to public cloud and cloud services to solve their IT challenges. As we shift to a multi-cloud world, cloud providers need to evolve their business; however, they face challenges with multi-cloud complexities such as siloed operations, custom tooling, high operations costs and increased investment in service management solutions.

With the launch of VMware’s new Cloud Provider Hub, partners can now manage end-to-end customer lifecycle management including onboarding customers, provisioning and managing services for them, having a consolidated view of their usage, and managing support.

Cloud Provider Hub helps with:

Rapid Service Introduction:

Partners looking to expand their business and address a larger set of customer demands can leverage the centralized, extensible portal to quickly transact, deploy and manage VMware XaaS offerings.

Increased Customer Experience:

Self-service capabilities for both the tenant and cloud provider allow customers to easily monitor and control their services while partners benefit from granular controls and rapid adoption of new services over time.

Greater Operational Efficiency:

Unified management helps partners expand their managed services portfolio to asset-light VMware cloud deployments.

What does Cloud Provider Hub help with?

Key Benefits of Cloud Provider Hub

Centralized Portal Access:

Publish, subscribe, control service life cycle.

End to End Tenant Lifecycle Management:

One stop shop to onboard, provision and manage services for tenants.

Simplified Tenant Onboarding:

Manage tenants with a single dashboard view to add and edit tenants.

Automated Service Activation:

Email based activation replaced by seamless, automated service provisioning.

Optimized Support Ticketing Process:

Consolidated views of support tickets across all tenants.

Granular and Aggregated Usage:

Seamless usage information, broken down by per-tenant, per-service for any given period.

Provider to Tenant Role & Access Inheritance:

Granular role based access permissions inherited from provider to tenants.

Extensible Platform to Support Multiple Services:

Centralized, extensible portal to deploy multiple XaaS offerings.

Key Features

Key features of cloud provider hub

Resources

Introduction to managed service provider program and cloud provider hub
Introduction to Managed Service Provider Program and Cloud Provider Hub.
Introduction to managed service provider program and cloud provider hub
Introduction to Managed Service Provider Program & VMware Cloud Provider Hub.
How to create a master organization in cloud provider hub
How to create a Master Organization
How to activate a service for a tenant in cloud provider hub
How to activate a service for a tenant
Roles and permissions in Cloud Provider Hub
Roles and permissions in Cloud Provider Hub
Viewing usage as a provider and tenant in cloud provider hub
Viewing usage as a Provider and Tenant
Understanding the support center in cloud provider hub
Understanding the Support Center
Provider enabling Marketplace service for tenant for Big-IP & Trendmicro in cloud provider hub
Provider enabling Marketplace service for tenant for Big-IP & Trendmicro
Provider enabling Marketplace service for tenant Beacon for Trendmicro in cloud provider hub
Provider enabling Marketplace service for tenant Beacon for Trendmicro
What a provider org is and how to create one in cloud provider hub
What a Provider Org is and how to create one
VMware Cloud Provider Hub Overview
VMware Cloud Provider Hub Overview
VMware Cloud Provider Hub - Solution Brief
VMware Cloud Provider Hub - Solution Brief
Getting Started with Cloud Provider Hub
Getting Started with Cloud Provider Hub
Using Cloud Provider Hub
Using Cloud Provider Hub
Faction Video Testimonial
Faction: Increasing Operational Efficiency with VMware Cloud Provider Hub
RoundTower Video Testimonial
RoundTower: Increasing Operational Efficiency with VMware Cloud Provider Hub